King Pin Computers has an extensive knowledge base about current and past computer viruses, spyware and malware as well as new software and hardware appropriate for your needs. We have provided several computer repair FAQs, which will hopefully help you determine your problem or needs. Please call or email the certified IT experts at King Pin Computers if you do not find your question answered here.

 

-- answers coming soon --

Q: What is a firewall?

Q: What kind of Internet security do I need to install on my PC? Mac?

Q: How do I know that a virus or malware is on my computer or laptop?

Q: Which anti-virus software is best for my PC? Laptop? Business?

Q: Where can I buy anti-virus and AdAware software?

Q: What are remote services? What do I need to connect remotely?

Q: How can I save money by using King Pin Computers?

Q: What are the advantages of setting up a wireless network for my home or office?

Q: How do I protect my wireless network from hackers or other people accessing my network?

Q: What are error code messages?

A: Error code messages are displayed when an unexpected condition occurs. Common error messages appear below:
• File not found - The file concerned may have been damaged, moved, deleted, or a bug may have caused the error.
• Access is denied - Occurs if the user has insufficient privileges to a file, or if it has been locked by some program or user.
• Out of memory - Occurs when the system has run out of memory or tries to load a file too large to store in RAM. The fix is to close some programs or get more memory.
• Low Disk Space - Occurs when the hard drive is full. To fix this, close some programs and delete some files (normally temporary files, or other files after they have been backed up), or get a bigger hard drive.
• [program name] has encountered a problem and needs to close. We are sorry for the inconvenience. - Windows XP message displayed when a program causes a general protection fault or invalid page fault.
• The blue screen of death  - Occurs when your computer or laptop has completely shutdown and must be repaired by a certified IT technician.

Q: How do I know if a computer problem is a hardware or software problem?
A: Sometimes this can be caused by an overheating situation. Itunes, RealPlayer, Windows Media player, etc. require a lot of power to process to decompress and decode music files, which can cause the hard drive to get hot. Some systems shut down automatically when the temperature reaches an unsafe level. 

Q: Why does my PC keep restarting?
A: If you determine that overheating is not the problem, the most likely suspect is bad memory. Trying to access a bad spot in your system memory (RAM) can cause the PC to restart.

Call 216-496-4023 today to request a free quote.